Responsibilities Tasks
Coordinate the flow of information within the team
Open and distribute mail and other documents
Establish administrative methods
Schedule and confirm appointments
Manage contracts
Answer the telephone and transfer calls and messages
Respond to inquiries by email
Compile data, statistics and other information
Advise senior management
Answer employee questions and resolve complaints
Order office supplies and maintain inventory
Organize travel, establish itineraries and make reservations
Greet people who arrive, direct them to the appropriate employee or department
Establish and maintain manual and computerized file systems for information records
Type and proofread correspondence, forms and other documents
Conduct research
Perform data entry
Provide customer service
Perform general accounting tasks