Work Environment
Retail Service Establishment
Café-Restaurant
Pastry Shop
Quick-Service Restaurant
Responsibilities
Tasks
Direct and control daily operations
Evaluate daily operations
Plan and organize daily operations
Manage personnel and assign tasks
Examine market studies and consumption trends to determine demand, possible revenue and the impact of competition on sales
Determine products and services to sell
Establish prices and credit policies
Identify, select and procure merchandise to be resold
Develop and direct marketing strategies
Plan budgets and monitor revenue and expenses
Determine personnel needs
Resolve problems that may arise, including customer requests, complaints and supply shortages
Recruit, hire and supervise staff and/or volunteers
Supervise payroll administration
Conduct performance reviews