Work Environment Associations and not-for-profit organizations Social services agency or charitable organization
Responsibilities Tasks Respond to client inquiries and provide them with information Explain to clients the nature and cost of services offered Obtain and review all relevant information to assess client feedback, requests and complaints in order to provide useful information and services Explain procedures, risks and benefits to clients Maintain and manage digital databases Provide information and answer client questions
Experience and Specialization Management systems (GIS or database) Salesforce
Additional Information Working Conditions and Physical Abilities Attention to detail Fast-paced work environment Bending, squatting, kneeling Handling heavy loads Repetitive tasks Walking
Personal Qualities Punctuality Customer-focused attitude Effective interpersonal relations Excellent oral communication Excellent written communication Flexibility Organizational skills Reliable Teamwork spirit Ability to perform multiple tasks simultaneously Honesty Ability to learn quickly