Work Environment: Non-profit associations and organizations, social services agency or charitable organization
Responsibilities Tasks:
- Respond to client inquiries and provide them with information
- Explain to clients the nature and cost of services offered
- Obtain and examine all relevant information to assess client feedback, requests and complaints within the framework of providing useful information and services
- Explain procedures, risks and benefits to clients
- Maintain and manage digital databases
- Provide information and answer client questions
Experience and Specialization:
- Management systems (GIS or database)
- Salesforce
Additional Information:
Working Conditions and Physical Abilities:
- Attention to detail
- Fast-paced work environment
- Bending, crouching, kneeling
- Handling heavy loads
- Repetitive tasks
- Walking
Personal Qualities:
- Punctuality
- Customer-focused attitude
- Effective interpersonal relations
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organizational skills
- Reliability
- Teamwork
- Ability to multitask
- Honesty
- Quick learning ability