Responsibilities Tasks Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage personnel and assign tasks Examine market studies and consumer trends to determine demand, possible revenue and the impact of competition on sales Determine products and services to sell Establish prices and credit policies Identify, select and procure merchandise to be resold Develop and direct marketing strategies Plan budgets and monitor revenue and expenses Determine personnel needs Resolve problems that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and/or volunteers Supervise payroll administration Conduct performance reviews Supervise office staff and volunteers Authorize and organize the establishment of the organization's major services and the creation of senior-level positions Allocate the material, human and financial resources necessary to implement policies and programs Establish the organization's objectives by formulating or approving its policies and programs Select middle managers, directors and other management personnel, delegate the necessary authority to them and create optimal working conditions Supervisory Functions and Activities 1 to 2 person(s)
Additional Information Working Conditions and Physical Capacities Environment where activities take place at a fast pace Work under pressure Attention to detail Personal Qualities Excellent oral communication Flexibility Organizational skills Team spirit