Work Environment Hotel, motel, resort
Responsibilities Tasks Develop and implement policies and procedures relating to daily operations Recruit and hire personnel Supervise staff Conduct performance reviews Discuss with suppliers regarding provisions for product supply Discuss with clients the use of facilities Perform reception tasks Prepare budgets and monitor revenue and expenses Make arrangements for maintenance activities and supervise them Address customer complaints and respond to their concerns Assist clients/guests with special needs Establish work schedules Supervisory Functions and Activities 3 to 4 people
Additional Information Personal Qualities Customer-focused attitude Effective interpersonal relations Excellent oral communication Team spirit